Terms & Conditions

At Nostalo™, we value the trust our clients place in us when sharing their photographs, stories, and personal memories.

By accessing our website, using our services, or uploading any photographs, text, or other content, you agree to the following terms and policies.

User Content

Users retain ownership of the photographs and content shared with Nostalo. By uploading content, you grant Nostalo a limited permission to use, process, store, reproduce, edit, print, and handle such content solely for the purpose of designing, producing, and delivering the requested products and related services.

Users are responsible for ensuring that they possess the necessary rights or permissions for all uploaded content.

Privacy & Uploaded Photographs

We take reasonable care and commercially appropriate measures in handling uploaded content and endeavour to maintain the privacy of user photographs and information shared with us.

However, users acknowledge and understand that no digital platform, cloud service, method of electronic storage, transmission system, or online infrastructure can be guaranteed to be completely secure or immune from unauthorised access, cyber-attacks, technical failures, hacking incidents, data corruption, or unforeseen vulnerabilities.

Accordingly, Nostalo shall not be responsible for any unauthorised access, loss, disclosure, corruption, misuse, or breach of uploaded content arising from cyber-attacks, hacking incidents, technical failures, third-party service disruptions, or other unforeseen events beyond our reasonable control, to the maximum extent permitted under applicable law.

Users are advised not to upload content that they consider extremely confidential, highly sensitive, legally restricted, or irreplaceable unless they are comfortable with the inherent risks associated with digital transmission and storage.

Product Representation

While every effort is made to ensure accurate representation of colours, layouts, textures, and finishes, slight variations may occur between on-screen previews and final printed products due to differences in screens, materials, lighting, printing processes, and handcrafted finishing.

Production & Delivery

Estimated production and delivery timelines are indicative and may vary depending on order complexity, holidays, logistics, material availability, technical issues, or circumstances beyond our reasonable control.

Intellectual Property

All Nostalo branding, designs, website content, graphics, layouts, copy, and visual identity elements remain the intellectual property of Nostalo unless otherwise stated.

Acceptance of Terms

By using the Nostalo website or services, users acknowledge that they have read, understood, and agreed to these Terms & Privacy policies.